Refund policy

Return & Refund Policy

Last updated: September 19, 2026

At RYVNT, we want you to be happy with your purchase. If something isn’t right with your order, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

  • Be unused and unworn
  • Be in the same condition that you received it
  • Have the original tags attached, if applicable
  • Be returned in its original packaging, when applicable
  • Include proof of purchase or your order number

Items that are worn, washed, damaged, stained, or altered may not be eligible for a return.

How to Start a Return

To request a return, please contact us at [your customer service email] within 30 days of receiving your order.

Please include:

  • Your full name
  • Order number
  • Item(s) you would like to return
  • Reason for the return
  • Photos of the item, if the item arrived damaged or defective

We will review your request and provide instructions for returning the item if your return is approved.

Please do not send items back without contacting us first. Returns sent without prior approval may not be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow your bank or payment provider additional time to process and post the refund to your account.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Send us your order number and clear photos of the item. We will review the issue and work with you to provide an appropriate solution, which may include a replacement or refund.

Exchanges

If you need a different size or item, please contact us before returning your order. Exchanges may be available depending on product availability.

Sale Items

Sale or discounted items may be eligible for returns unless otherwise stated on the product page at the time of purchase.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Gift cards
  • Personalized or customized products
  • Items marked as final sale
  • Products that have been worn, washed, damaged, or altered

Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or a defective/damaged item.

Late or Missing Refunds

If you have been approved for a refund but haven’t received it, first check your bank or payment provider.

If you still have not received your refund after the applicable processing time, please contact us at [your customer service email] and we’ll be happy to help.

Contact Us

If you have any questions about returns or refunds, please contact us:

RYVNT
Email: [ryvntcompany@yahoo.com]
Website: [ryvnt.com]

We appreciate your business and want you to feel confident shopping with us.